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Warren
Reed
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Warren
Reed is a former intelligence officer with the Australian
Secret Intelligence Service. Trained by MI6 in London, he
worked for ten years in Asia and the Middle East. Later, he
was chief operating officer of the Committee for Economic
Development of Australia. Based in Sydney, he is now a writer
and commentator on security matters and the challenges posed
by the rise of countries like China and India. Among the books
he has published is a novel on economic espionage, “Code
Cicada” (HarperCollins, Sydney, 2004, paperback edition
2006), which examines how China exploits opportunities that
come its way.
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Opinion piece by Warren Reed
12 July 08
The
Unseen World of Industrial Espionage
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In
democracies like New Zealand and Australia, much of our
attention is focused on what’s happening in our political
front gardens.
The
break-in at the end of April by three protestors at the
Waihope Satellite Station and the damage done there naturally
preoccupies the minds of many New Zealanders, especially those
concerned about the reach of electronic surveillance. Others,
however, see it as a poor way to make a point, expecting
intelligent people to instead put their energies into a more
balanced articulation of strongly-held views. After all, with
the variety of purposes that the Station serves within the
US-UK-Canada-Australia-NZ alliance, such break-ins are
unlikely to force the facility’s closure. Wherever you stand
on the issue, the least considered dimension of it is the
breakdown in security that allowed the protestors to gain
entry in the first place. If New Zealand is going to host the
Station, it has to know how to look after it. The fact that it
didn’t, suggests a slackness in attitude that can have
far-reaching implications.
In
a different way, the theft of Don Brash’s emails falls into
the same category. In a democratic system, it is unacceptable
for the authorities to fail to get to the bottom of such a
situation. In the political and parliamentary process, it is
vital that dishonesty and wrongdoing are rooted out. If we
don’t take such matters seriously, it’s unlikely we’ll
have the disposition necessary to protect ourselves in other
areas where the threat is far more insidious. In effect, while
we’re distracted by what’s going on in the front garden, a
delivery truck’s being loaded with the family silver and
other valuables round the back of the house.
Industrial
espionage is a classical example of a less visible threat. It
has a very long heritage, it’s rampant and on a global scale
– and New Zealand is in no way immune.
Throughout
history, intelligence has been about stealing other people’s
ideas, mainly those that could be turned into products and
sold to create wealth. At one time it was a quest to discover
how the Chinese produced silk. Today, it can be someone’s
research and development on rainforest plants that might hold
the key to cancer treatment. The United States is one of the
few countries to regularly attempt to quantify how much is
lost to its economy each year from industrial espionage and
while the conclusions can only be speculative, it is in the
billions of dollars.
On
the intelligence spectrum, the commercial end has always
predominated. But it is the remainder – the political end
– that has customarily attracted attention, particularly in
the 20th century. It’s an image that can be
exciting – witness the enduring allure of James Bond – but
it distracts attention from the main game. The war against
terror has taken our eyes even further off the industrial,
scientific and technological ball and diverted an inordinate
amount of time and energy to just one end of the spectrum. As
anyone who has ever been in intelligence can tell you, it’s
all about the allocation of limited resources. There is never
enough to go around.
British
writer Erskine Childers helped start the modern fascination
with spying with his 1903 novel, The Riddle of the Sands,
which Winston Churchill said influenced the British
Admiralty’s decision to establish three new naval bases
around the country to protect it from a possible German
threat. Interest in spying heightened with the publication in
1907 of Joseph Conrad’s The Secret Agent, a novel
inspired by the attempt of a French anarchist to blow up the
Royal Observatory in Greenwich in 1894. Similarly, in Europe,
a genre of novels arose questioning the intentions of the
“perfidious British”.
But
it was the prolific writings of Englishman William Le Queux
– London-born of a French father and English mother – that
put the spy novel on the map before the First World War. Le
Queux was obsessed with the “German menace”, as was a
disaffected soldier, Field Marshall Lord Roberts, with whom he
teamed up to write a serialised story for London’s Daily
Mail about a German invasion of Britain. It was an instant
success, although it led to Le Queux being labelled a
“scaremonger” in the House of Commons. Published in book
form, The Invasion of 1910 sold more than a million
copies in 27 languages, including Icelandic and Urdu.
This
popular literature consolidated the image of spying as the
pursuit of well-bred gentleman working inscrutably for the
national interest on behalf of the government of the day. In
effect, it was state-sponsored espionage of a highly political
nature. The mystique and cachet that surrounded the craft
carried through to the James Bond books and movies, which
boomed during the Cold War period. But again, they distracted
attention from the industrial and technological aspects. They
also reinforced the impression that spying was a deadly game
that only modern Western nations engaged in and were certainly
best at. The success of the post-Second World War Japanese
economy should have warned the West that matters industrial
were ascendant, but the dazzle of the Cold War meant that most
were looking in the other direction.
The
40-odd years of that war divided the world largely into two
political camps and spanned the full careers of many who
worked in government, private enterprise and even in
intelligence. It was easy to assume that those decades were
the norm: spying was overwhelmingly political. That is why
there were so many calls for the dismantling of intelligence
services when the Cold War ended. In reality, the norm was
just the opposite: the thrust of spying throughout history
revolved around new technologies and trade secrets. So when
the Soviet Union collapsed, the West simply reverted to this
old standard. Of course, many in the corporate world had known
that all along. Some countries, like the United Kingdom and
France, have always worked in partnership with their corporate
sectors, seeking by clandestine means commercial information
and technology that gives them an edge over their
competitors.A celebrated example came in the 1980s in
pre-handover Hong Kong, where MI6 (the British Secret
Intelligence Service) and the CIA routinely exchanged
political information on China. One day the British
accidentally passed on to the Americans a large sealed
envelope that was meant to go to London. To the Americans’
astonishment it contained a list of everyone in Hong Kong who
was receiving secret trade-related intelligence, which
included the management of almost every big United Kingdom
firm operating there.
In
its broadest sense, state-sponsored industrial espionage comes
under the umbrella of economic intelligence, where covert
means are used to access, say, a foreign government’s
industry policy, its projections for energy requirements or
its plans for research and development in new sectors. Not
only classical human intelligence gathering methods are
employed for this purpose: where necessary, electronic
eavesdropping also comes into play. Some countries,
particularly the United States have a formidable capacity in
this hi-tech area. Such means can be highly productive when
negotiations are under way for important resource deals on
coal, iron ore, oil, gas and food or large-scale purchases of
commercial aircraft.
Alongside
all of this is the espionage that the business world itself
engages in independently. In a globalised world, corporate
espionage has become incredibly sophisticated. It is often
difficult to distinguish where one country’s interests end
and those of a multinational begin. The value of a firm’s
intellectual property can often be rapidly transported in one
human mind, and in an era when many seek to stay for only a
few years in a job, the promise to pay off someone’s
mortgage can be enough to make them walk.
It
is not always the whole story of a commercial deal or of a new
technological advance that is sought. More often than not, it
is simply a missing link that is needed to fill a gap.
There
are few reliable statistics on who is winning this
intelligence war. Most firms that find they have had their
most important asset (intellectual property, a tangible
component or a process) stolen are averse to publicity: a
company’s share price can drop overnight with one innocent
reference in the financial press. Some prefer not to report to
the police what has happened, opting instead to ease out the
offending employee – if their identity is known – with
minimal fuss.
In
its post-war reconstruction phase, Japan was soon recognised
as one of the world’s most aggressive collectors of
economic, industrial and technological intelligence. The
Japanese business community – particularly its overseas
operations – was essentially integrated into Tokyo’s
centralised intelligence gathering and analytical apparatus.
South Korea followed suit. Now China has taken the lead,
working from a similar blueprint to its neighbours but adding
exquisite refinements. The US is a prime target, principally
for industrial and military secrets. With more than 130,000
Chinese students in America, many of whom are close to the
action in laboratories and R & D centres, and with 3,000
front companies, China is well ahead. It is especially
interested in areas such as biotechnology, advanced IT and
software, space technology and new generation pharmaceuticals.
It
was revealed in mid-2006 that the German government was
extremely worried about Chinese espionage activity on its
soil, which it thought to be as threatening as the actions of
radical Islamists. German counterintelligence officers may
have to be transferred from their present priority – Russian
spies – to deal with the Chinese.
An
example of China’s interest in not only military technology
but also the business that goes with it came in October 2006
in Australia. The former managing director of weapons
developer Metal Storm, Mike O’Dwyer, revealed that a Chinese
go-between had offered him $US100 million to hand over the
uncommercialised technology to the People’s Liberation Army.
The firm’s revolutionary, rapid-fire gun had been classified
by the US as sensitive technology that should be protected by
America and its allies. A Chinese-Australian citizen, who
claimed he was once a Chinese agent of influence in Australia,
revealed at the same time that he had been offered a
commission by China to acquire the technology.
In
almost every industry in Australia and New Zealand there are
stories of how the Chinese go about getting what they want. It
is not uncommon for a “prospective” Chinese buyer to
express interest in a piece of cutting-edge equipment or
technology and to solicit an invitation to send a delegation
to tour the Australian or New Zealand company’s
manufacturing facility and talk business. The delegation may
include one or more technical experts who know exactly what
they are looking for, and how to ask casual questions about
it. It is usually only one critical part of the process that
they are focused on. In one apocryphal example in Australia, a
seemingly “non-technical” Chinese member of one such
delegation to a factory nonchalantly inquired about a cluster
of component parts off to one side and was given a handful to
take away. It was actually the only part of the Australian
process that the Chinese were interested in and they were
given it for free.
In
these cases, the Chinese are not out to purchase anything.
Rather, they are well advanced in their own developmental
process and are after something that will save them years of R
& D. At other times, they may seek to install a piece of
equipment on a test basis before placing large-scale orders,
only to reverse-engineer it and produce it themselves. It’s
all as old as the hills, but companies still fall for it,
mesmerised by the prospect of huge sales to China. As an
erstwhile British counterintelligence officer puts it: “The
Japanese usually went about it with brutal subtlety. The
Koreans less so. The Chinese dispense with foreplay unless
it’s absolutely necessary.”
That’s
why it’s so important for companies to understand the
culture and the language of those they are dealing with.
Europeans have been doing these kinds of things to each other
for centuries, but Australian and New Zealand companies need
to be careful outside their cultural comfort zone – where
vastly different thought patterns and strategies apply.
Fluency in English – the “global language of business”
– doesn’t mean that the other side, such as the Chinese,
has converted to the Western way of thinking. It merely means
the Chinese can broadcast effectively on a Western wavelength
when required.
Industrial
espionage comes in various forms: that which companies do to
other companies, that which is done to them and that which is
done on their behalf by the state intelligence apparatus. Some
Australian and New Zealand firms do well on the offensive and
are savvy in places like China and India. But most aren’t.
Likewise, our businesses are rarely served by our national
intelligence machinery, which is simply not geared to function
on behalf of “Australia Inc” or “New Zealand Inc” –
and this in the face of China’s declared intent to become
the world leader in science.
By
contrast, the British and French are good at industrial and
economic espionage because much of their education system
develops the skills needed by the business community, either
in commerce or government. Oxford and Cambridge alone stock
much of the upper echelons of the UK financial and government
sectors, creating the networks vital to the sharing of
sensitive information. The Écôle National d’Administration
in France plays a similar role. Australia once had a limited
version of this by default, through the Melbourne-centricity
of its first 30 years until the federal parliament and the
bureaucracy moved to the new capital of Canberra.
Australia’s overseas spy agency, the Australian Secret
Intelligence Service (ASIS), and its domestic counterpart, the
Australian Security Intelligence Organisation (ASIO), did not
move to Canberra until the mid-1980s. With New Zealand’s
Security Intelligence Service providing broad coverage, things
are a little tighter in Wellington.
But
with both countries’ lack of policy and direction for
industrial espionage, it is difficult to see how they can meet
the challenge from rapidly developing nations such as China.
Understandably, the “nervous Nellies” in Canberra and
Wellington baulk at the inherent conflicts of interest that
may arise should one company ask, “Why did the government
help our local competitor rather than us?”
It
is equally important to avoid being “done over”, and on
this front Australia is notoriously – and oddly –
ineffective at catching traitors in its midst, wherever they
might sit on the political, corporate or innovation spectrum.
ASIO is crucial to the protection of Australia, and in the
process, to the protection of Australia’s economic,
industrial and technological secrets. And yet, like so much of
the country’s intelligence apparatus, bureaucrats who have
never worked in intelligence run it. That is anathema for
agencies that are the eyes and ears of the nation, and this
includes the police. An example of Humphrey Appleby at his
worst came just a few years ago in Australia when ASIO claimed
the right to attend a private meeting of senior executives in
a critical industry, who meet regularly to swap notes on
issues such as terrorism. They’re in a sector that’s vital
to that fight. ASIO sent along an “expert” to brief the
executives on how it could help, but he was just out of
university, green and way out of his depth. He apologised and
got a briefing in return.
Since
intelligence is always about the allocation of
limited resources, Australia and New Zealand must ensure that
their agencies are run by people who understand the nature of
that restriction through direct experience, yet can still
strike a healthy balance. Bureaucrats won’t do. Sir Richard
Dearlove, the former head of MI6 who rose through the ranks
pointed out not long ago that centralised bureaucracies impede
operational effectiveness. The management of innovative
companies and research centres in Australia and New Zealand
should think about that.
Others
know the nations’ weaknesses much better than Australians
and New Zealanders do. And they don’t miss a trick. They
read the Waihope break-in and the failure to get to the bottom
of the theft of Don Brash’s emails in a way that should
worry us all.
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